An established manufacturing company is seeking a proactive and detail-oriented Account Manager to support customer operations. This role involves managing the entire order lifecycle-handling RFQs, tracking production, resolving technical queries, and ensuring timely delivery-while acting as the key liaison between internal departments and clients.

Who this job would suit:
This position would suit a confident communicator with a background in account management or customer service, particularly within a manufacturing or industrial environment. An ideal candidate enjoys problem-solving, building client relationships, and thrives in a fast-paced, technically focused setting.

Key Responsibilities:

• Review and respond to RFQs with accurate pricing, lead times, and technical details.
• Monitor and manage customer orders from submission to delivery.
• Serve as the primary point of contact for clients, maintaining strong relationships.
• Liaise with engineering and quality teams to resolve technical queries efficiently.
• Coordinate with production and logistics teams to ensure timely fulfilment.

Requirements:

• Proven experience in Quoting / Expediting within Manufacturing
• Proficient with ERP/MRP systems - Epicor preferred but not essential
• Strong understanding of Account Management, Project Management, RFQ Management

Location: Oldham
Permanent
Salary: £35k - £50k (dependent on experience)
Hours: Full Time - 08:00-1700 Mon-Thurs, 08:00- Lunchtime finish Fri
Benefits: 25 days holiday, plus bank holidays. Company pension 4% employer and 5% employee contribution (9% combined), Sick pay after qualifying period.

APPLY NOW!
Contact Jacob Golding for further details - 0161 4166249 - jacob@emp-sol.com