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Service Desk Coordinator / Technical Support

Job Title: Service Desk Coordinator / Technical Support
Contract Type: Permanent
Location: Greater Manchester, England
Salary: £26000 - £30000 per annum
Reference: BBBH12654_1613752221
Contact Name: Jacob Golding
Contact Email: jacob@emp-sol.com
Job Published: February 19, 2021 16:30

Job Description

Knowledge of Vehicle repairs or Mechanics?
Service Desk or Technical Support skills?

Manufacturing is becoming more and more efficient through automated technologies.

That means more Electrical Engineering, whether it be Smart Technology, Robotics, Advanced Batteries, Automated Electrical equipment, or Electric Vehicles.

This is where your skills are needed in supporting the companies Field Service Engineers through offering Technical Support expertise on electrical equipment and vehicles.

As part of a Technical Support team, you will manage your own Service Desk in supporting the Service & Repair team as well as contributing to training courses for Workshop staff and Sub-Contractors.

You will ensure systems are updated with any issues and tasks that need to be actioned.

Skills and Experience:

Previous experience or Strong knowledge of Vehicle repairs
NVQ qualified in Mechanics, Vehicle repair OR auto mechanical/electrical discipline.
Service Desk / Technical Support experience preferred but not essential.
Good Telephone Manner.

Salary: £26k - £30k (negotiable - dependent on experience)
Location: Greater Manchester
Permanent - Full Time + Benefits + Progression Opportunities.

Contact Jacob Golding for further details - 0161 839 5353 - jacob@emp-sol.com