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1st / 2nd Line Support Engineer

Job Title: 1st / 2nd Line Support Engineer
Contract Type: Contract
Location: Daventry, Northamptonshire
Salary: £11.00 - £14.50 per hour + £11 p/hr PAYE OR £14.50 p/hr Umbrella
Reference: BBBH12949_1623836298
Contact Name: Jacob Golding
Contact Email: jacob@emp-sol.com
Job Published: June 16, 2021 10:38

Job Description

1st /2nd Line Engineer - Daventry based - 6 months initially.

Our Daventry based IT infrastructure consultancy client is currently looking to recruit a 1st / 2nd Line Support Engineer for an initial 6 month contract (with strong potential of extension).

You will maintain all IT Systems to a high standard ensuring operational availability and to respond effectively to all help-desk requests.

Tasks, Duties & Responsibilities:

  • Install, configure and upgrade operating systems and software, using standard business and administrative packages.
  • To be responsible for an area of technical expertise
  • Install, assemble and configure computers, monitors, network infrastructure and peripheral such as printers, scanners and related hardware as required for new installation and office reconfiguration
  • Act as a technical resource to assist the business users
  • Make hardware and software acquisition recommendations
  • Maintain current knowledge of hardware, software and network technologies

Ideally you will have the knowledge and experience in working with:

  • Active Directory (AD Manager Plus)
  • Windows 10 & Office 2016 and above
  • Both Mac and Windows devices experience
  • Office 365
  • Network Patching
  • Wireless Technology - Mobile devices
  • Zebra printers
  • AMT handheld devices
  • Warehouse Management system
  • Manage Engine Service Desk or anything similar
  • ITIL Foundation minimum

Hourly rate: £14.50 (Umbrella) / £11.00 PAYE

If you have the above skills and experience, click apply now.

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